Cookie Policy
Effective Date: January 1, 2026 · Last Updated: January 1, 2026
This Cookie Policy explains how Cliented ("we," "our," or "us") uses cookies and similar tracking technologies on our website and client operating system platform. By continuing to use our Services, you consent to our use of cookies as described in this policy.
1. What Are Cookies
Cookies are small text files that are stored on your computer or mobile device when you visit a website or use a web application. They are widely used to make websites work efficiently, remember your preferences, and provide analytical information to operators. Cookies can be session-based (expire when you close your browser) or persistent (remain on your device for a defined period).
2. Categories of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the platform to function and cannot be disabled. They are used for user authentication and session management, CSRF security protection, load balancing, and maintaining your cookie preference settings. You cannot opt out of these.
2.2 Performance and Analytics Cookies
These cookies help us understand how users interact with our platform by collecting anonymous usage data. We use this information to measure feature usage, identify performance bottlenecks, and continuously improve the user experience.
- Google Analytics (web traffic and behavior analysis)
- Internal performance monitoring tools
- Error tracking and logging services
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, including:
- Remembering your dashboard layouts, view preferences, and workspace settings
- Recognizing you when you return to the platform
- Enabling in-app chat and customer support functionality
- Saving form state to prevent data loss during navigation
2.4 Targeting Cookies
These cookies record information about your visit to our website and platform, including pages visited and links followed. They enable us to deliver more relevant advertising and measure the effectiveness of our marketing campaigns. You can opt out through our cookie consent manager.
3. Third-Party Cookies and Services
Trusted third-party service providers that may set cookies on our platform include:
- Google Analytics: Web traffic analytics and user behavior
- Intercom: In-app messaging and customer support
- Stripe: Payment processing and fraud prevention
- HubSpot: CRM and marketing automation
- LinkedIn: B2B advertising and conversion tracking
- Segment: Customer data platform for analytics
4. Cookie Retention Periods
- Session cookies: Expire when you close your browser
- Authentication cookies: Up to 30 days
- Preference and functional cookies: Up to 12 months
- Analytics cookies: Up to 24 months
- Marketing cookies: Up to 12 months
- Cookie consent preferences: Up to 12 months
5. How to Control Cookies
You have several options for managing cookies:
- Cookie Consent Manager: Use our cookie banner to accept or decline non-essential cookies. Update your preferences at any time through the "Cookie Settings" link in our footer.
- Browser Settings: Most browsers allow you to view, manage, and delete cookies through their settings. Note that blocking certain cookies may affect platform functionality.
- Google Analytics Opt-Out: Install the Google Analytics Browser Add-on to prevent data collection.
- Advertising Opt-Out: Visit aboutads.info/choices or youronlinechoices.eu to manage your advertising preferences.
6. Do Not Track Signals
As there is currently no universal standard for "Do Not Track" responses, we do not currently alter our data collection practices in response to DNT browser signals.
7. Changes to This Policy
We may update this Cookie Policy to reflect changes in our practices or applicable law. Material changes will be communicated through our website or by email.
8. Contact Us
For questions about our use of cookies:
- Privacy: privacy@cliented.io
- General: hello@cliented.io